FAQ'S

• Customer satisfaction is our priority. If a verified manufacturing defect is identified, our team will investigate the issue promptly and work with you to provide an appropriate resolution in accordance with our quality assurance policy.

Every order undergoes multiple quality inspections covering:

• Fabric Quality
• Cutting Accuracy
• Stitching
• Measurements
• Printing & Embroidery
• Colour Consistency
• Finishing
• Packaging

Our goal is to ensure every shipment meets the agreed specifications.

• Yes. TailMont offers customisation based on your requirements, including fabric selection, colours, fit, GSM, stitching details, collars, cuffs, trims, and other garment specifications. Our team works with you to finalise the specifications before sample approval and bulk production.

• Yes. We can support private-label and custom-branding requirements, including custom labels, neck labels, hangtags, packaging, printing, and embroidery. Branding specifications are reviewed and approved during the sampling stage before production begins.

• We accept international bank transfers and other mutually agreed secure payment methods for overseas buyers. Payment terms are discussed and finalised before production begins.

Pricing depends on several factors, including:

• Fabric selection
• GSM
• Product design
• Order quantity
• Printing or embroidery
• Packaging
• Shipping requirements

We provide transparent quotations tailored to each project.

• Yes. We provide the necessary export documentation required for international shipments, including commercial invoices, packing lists, and other shipping documents as applicable to the destination country.

We work with trusted international logistics partners and offer:

• Sea Freight
• Air Freight
• Express Courier (for samples)

Shipping options are selected based on delivery timelines and customer preferences.

Typical timelines include:

• Sample Development: 7–14 days
• Production: 30–60 days
• Shipping: Based on destination and shipping method

Estimated delivery schedules are confirmed before production begins.

We primarily serve buyers in:

• United States
• United Kingdom
• Europe

We are also open to partnerships with buyers from other international markets.

• Our Minimum Order Quantity varies depending on the product category, fabric selection, and level of customisation. Please contact our sales team with your requirements, and we will recommend the most suitable MOQ for your project.

• Our fabrics are processed to minimise shrinkage through industry-standard pre-treatment and quality control procedures. When washed according to the care instructions, shrinkage remains within internationally accepted tolerances.

• Our garments undergo quality checks to minimise colour bleeding. However, as with all dyed garments, we recommend washing dark colours separately during the first few washes, especially for richly coloured fabrics.

• Colour fading can occur due to repeated washing, exposure to sunlight, harsh detergents, or improper garment care. At TailMont, we use quality dyeing and finishing processes to maximise colour retention and durability. Following the recommended care instructions will help maintain the garment's original appearance for longer.

• Pima Cotton is recognised as one of the world's finest cotton varieties. Its extra-long fibres produce exceptionally soft, durable, and premium-quality fabrics that resist pilling and maintain their appearance over time.

Organic Cotton is grown without the use of harmful synthetic pesticides or chemical fertilisers. It is produced using environmentally responsible farming methods that help protect soil health and biodiversity while offering excellent comfort and breathability.

You can assess garment quality by considering:

• Fabric softness and consistency
• Stitching precision
• Seam durability
• Colour consistency
• Shape retention
• Fit and finishing
• Shrinkage performance
• Wash durability

We also provide product samples so buyers can evaluate quality before confirming production.

• GSM (Grams per Square Metre) measures the weight and density of a fabric. A higher GSM generally produces a thicker and heavier garment, while a lower GSM creates a lighter feel. However, GSM alone does not determine quality. Premium yarn, fabric construction, finishing processes, and stitching standards all contribute to the overall quality and performance of a garment. At TailMont, we select the appropriate GSM based on the intended use of each product rather than simply choosing the highest number.

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• The courier companies have adapted their procedures to guarantee the safety of our employees and our community. We thank you for your patience, as there may be some delays to deliveries. We remind you that you can still find us at Mango.com and on all our online channels. Our customer services are still there for you, to answer any questions you may have, although due to the current situation, we are operating with longer waiting times.

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We source high-quality fabrics based on the specific requirements of each collection. Depending on the product, we work with:

• 100% Cotton
• Organic Cotton
• Pima Cotton
• Cotton Blends
• Oxford Fabric
• Linen
• Performance Fabrics

All materials are selected for comfort, durability, colour retention, and long-term performance.

We specialise in premium men's apparel, including:

• Round Neck T-Shirts
• Polo T-Shirts
• Collar T-Shirts
• Formal Shirts
• Casual Shirts

• TailMont combines premium fabrics, expert craftsmanship, and modern manufacturing to produce men's apparel that meets international quality standards. Every garment is developed around our five core principles—Exceptional Comfort, Premium Fabric, Perfect Fit, Timeless Design, and Long-lasting Quality. We focus on delivering products that help our business partners build lasting customer relationships.

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