Supplier Taxi

Privacy Policy Effective Date: 20/06/2025

This Privacy Policy outlines how SupplierTaxi ("we", "our", "us") collects, uses, discloses, and protects your information when you visit or use our website, mobile application, or services related to building and construction materials.

By accessing or using SupplierTaxi’s platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information to provide better services to all our users. The information we collect includes:

1.1 Personal Information

Full Name
Mobile Number
Email Address
Shipping/Billing Address
Payment information (processed through secure payment gateways)
Identity proof (in specific cases for B2B customers or as required by law)

1.2 Non-Personal Information

Browser type and version
IP address and device information
Operating system
Cookies and usage data
Pages visited, time spent, clickstream patterns

2. How We Collect Information

Information is collected through the following means:

When you create an account or place an order
Through contact forms, surveys, and service requests
Through cookies and tracking technologies
When you communicate with us via email, chat, or phone
Automatically through analytics tools (like Google Analytics)

3. How We Use Your Information

We use your data to:

Process and fulfill your orders
Provide customer support and respond to inquiries
Improve our website, products, and user experience
Send you transactional and promotional messages
Personalize your shopping experience
Comply with legal obligations and prevent fraud

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

4.1 With Trusted Service Providers

Delivery/logistics partners for order fulfillment
Payment gateways for secure transactions
SMS and email service providers for communication
Hosting and data storage services

4.2 For Legal Compliance

To comply with court orders, law enforcement requests, or legal processes
To protect our legal rights and prevent fraud or abuse

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Maintain user sessions
Analyze website traffic
Store user preferences
Enable features like saved carts and faster checkout

You can modify cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:

SSL encryption
Secure server infrastructure
Role-based access control
Regular data backups

Despite these measures, no system is 100% secure. By using our platform, you accept the inherent risks associated with data transmission over the internet.

7. Your Rights

You have the right to:

Access and update your personal information
Request correction or deletion of your data
Opt-out of marketing communications
Withdraw consent (where applicable)

To exercise any of these rights, contact us at: support@suppliertaxi.com

8. Retention of Information

We retain personal data:

As long as your account is active
For the period necessary to fulfill the purpose it was collected for
As required by law (e.g., tax, accounting, legal obligations)

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites. We encourage you to read their policies before sharing any data.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have unknowingly collected data from a child, we will delete it promptly.

11. Policy Updates

SupplierTaxi reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the platform signifies your acceptance of any changes.